Remote Customer service Jobs · South America

As a Customer Success Analyst at Stake, you will be the first point of contact for customers, understanding their needs and providing accurate information about Stake's products and services. You will have the opportunity to work cross-functionally, finding simple solutions for complex problems and streamlining internal and external processes, while providing exceptional customer support, troubleshooting issues, and educating customers on platform usage and best practices.

The Technical Support Specialist resolves Tier 1 and 2 customer issues, collaborates cross-functionally with Product, Engineering, and Support teams, and identifies workarounds and new features to maximize customer value. The working hours for this role are Monday - Friday, 11:00 AM to 7:00 PM EST.

The Customer Service Retention Agent plays a key role in ensuring customer satisfaction and loyalty by handling post-purchase support interactions and proactively addressing concerns. This role focuses on calls, chat, and email support, serving as a trusted advisor to customers on their hair regrowth journey.

Take full ownership of high-value customer relationships, drive adoption and retention across a large, strategic book of business, and serve as a trusted advisor to leaders in the construction space. You’ll report to the Director of Customer Success and collaborate closely with teammates across Product, Support, Sales, and Implementation to ensure every customer unlocks the full value of Kojo.

You will play a crucial role in supporting customer inquiries. You will answer customer inquiries via live chats and emails providing accurate information about the products of the company. Resolve cases in timely and professional manner and achieve quality and productivity targets.

Join Source Meridian as a Tech Customer Success! We are looking for someone with strong proficiency in SQL, basic knowledge of Python, and familiarity with CLI. You'll need experience with cloud platforms (preferably GCP) and knowledge of agile methodologies. Apply if you reside in Colombia or Ecuador and want to be part of one of the best tech-health companies!

Join our team as an Online Travel Reservations Advisor! We’re looking for motivated individuals to join our growing team and help clients plan dream vacations, business trips, and bucket-list adventures. Assist clients in booking flights, hotels, cruises, rental cars, and more. Provide expert recommendations based on clients’ preferences & budgets. Deliver exceptional customer service before, during, and after travel.

Your mission will be to serve customers with operational excellence, ensuring quick and adequate resolution, preserving the quality of service and collaborating with internal teams to improve processes and metrics. You will be responsible for end-to-end service, ensuring quick, clear and empathetic resolutions for each request from our customers through the integrated channels of our platform.